Are courier and postal services convenient for tourists?
AM 08:34 2025/05/09
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Analysis of the Convenience of China's Courier and Postal Services for Tourists

China's courier and postal systems are highly developed, with wide coverage and high efficiency, making them very convenient for tourists. Below is a detailed guide:


1. Main Courier and Postal Service Providers

  1. China Post (China Post)
  2. Service Scope: Covers all cities, towns, and remote areas nationwide, providing domestic and international regular mail, registered mail, and EMS (Express Mail Service).
  3. International Shipping: EMS can reach over 200 countries worldwide, suitable for sending documents and small packages.
  4. Outlet Distribution: Post offices or postal service points are often located near airports, train stations, and tourist attractions.

  5. Private Courier Companies

  6. SF Express (顺丰): Efficient service with support for international shipping (destination coverage needs to be confirmed in advance).
  7. JD Logistics (京东物流), ZTO Express (中通), YTO Express (圆通): Suitable for domestic shipping, lower prices.
  8. International Couriers: DHL, FedEx, UPS have outlets in major Chinese cities, suitable for urgent international packages.

2. Common Scenarios for Tourists Using Courier Services

  1. Shipping Luggage or Souvenirs
  2. If luggage is overweight or large souvenirs (such as porcelain, handicrafts) are purchased, they can be shipped back home via courier.
  3. Suggestion: Choose companies that offer international services (such as SF Express, EMS), confirm customs declaration requirements in advance.

  4. Postcards and Small Packages

  5. Post offices provide standardized services; the postage for postcards sent abroad is approximately 4.5 RMB.

  6. Forwarding Online Purchases

  7. If online shopping items need to be delivered to the hotel, confirm the hotel's proxy receiving service in advance.

3. How to Use Courier Services

  1. Offline Shipping Process
  2. Steps: Bring your items to the post office or courier outlet → Fill out the shipping form (passport information required) → Pay the fee → Keep the tracking number.
  3. Language Support: Outlets in big cities may offer English services; it is recommended to prepare the recipient address in both Chinese and English using a translation tool in advance.

  4. Online Shipping (Recommended)

  5. WeChat/Alipay Mini Programs: SF Express, JD Logistics support online orders with couriers picking up at your location.
  6. Operation Tips: Need to bind a Chinese mobile phone number or ask the hotel front desk for assistance in placing the order.

  7. International Courier Precautions

  8. Customs Declaration: Honestly fill in the content and value of the items to avoid confiscation.
  9. Prohibited Items: Meat, seeds, medicines (prescription proof required), etc. (specifically according to each country’s customs regulations).

4. Fee and Timeliness Reference

Service Type Domestic Shipping (Example: Beijing → Shanghai) International Shipping (Example: Beijing → USA)
China Post Regular Mail 10-15 RMB, 3-5 days 60-120 RMB, 10-20 days
EMS 20-30 RMB, 1-2 days 200-400 RMB, 5-10 days
SF Express 15-25 RMB, 1-2 days 300-600 RMB, 3-7 days (some countries)

5. Common Questions and Solutions for Tourists

  1. Language Barrier
  2. Use translation tools (such as Google Translate) to prepare addresses and item descriptions in advance.
  3. At hotels or tourist attraction courier outlets, staff members may have basic English skills.

  4. Package Tracking

  5. Enter the tracking number on the courier company’s website or WeChat mini program to track the package (international packages can be tracked to the destination).

  6. Reverse Demand: Receiving Courier Packages in China

  7. Hotel addresses can be filled out in advance (inform the hotel beforehand); or use "courier lockers" (Chinese mobile phone numbers needed to receive pickup codes).

  8. Temporary Phone Cards and Payment

  9. Purchase a Chinese SIM card (such as China Mobile/Unicom “Tourist Package”) to register for courier accounts.
  10. Payments can be made in cash or by binding international credit cards to Alipay/WeChat (some companies accept this).

6. Special Notes

  1. Customs and Duties
  2. International packages may incur import duties in the destination country; it is suggested to label the package as "Personal Use" and control the declared value.

  3. Business Hours

  4. Post offices usually operate from 9:00 AM to 5:00 PM on weekdays, courier outlets may extend until 8:00 PM.

  5. Emergency Situations

  6. Call the public service hotline 11183 (China Post) or 95338 (SF Express) for inquiries.

7. Practical Suggestions

  1. Keep all shipping receipts until the package is delivered.
  2. Send international packages 3-5 days in advance to avoid delays caused by Chinese holidays (such as Spring Festival, National Day).
  3. High-value items should purchase insurance (SF Express, EMS both offer this).
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Anything you want to know about China travel, such as visa, guide, destination, transportation, accommodation, local foods ect.