How to download and use transportation apps (e.g., 12306, Didi)?
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23:05 2025/04/22
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How to download and use transportation-related apps (e.g., 12306, DiDi)?
I. Download Methods
- App Store Selection
- iOS Users: Need to switch to the Chinese Apple Store (requires a Chinese Apple ID) to search for the app name and download it. If switching is not possible, try the following methods:
- Use third-party tools (such as TestFlight) to install.
- Use "Mini Programs" within WeChat/Alipay to replace some functions (e.g., the "DiDi" Mini Program).
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Android Users: Can download through Google Play or Chinese app stores (such as Huawei AppGallery, Xiaomi App Store). If unable to access, obtain the installation package from the official website or trusted third-party platforms (such as APKPure).
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Recommended Apps
- Railway Ticket Booking: Official app "12306" (supports English interface).
- Ride-hailing: DiDi Chuxing (DiDi), Gaode Map (Gaode Map), Meituan Dache (Meituan).
- City Bus/Subway: Search for "Transportation Code" within Alipay/WeChat for direct use.
II. Registration and Usage Guide
(1) 12306 (High-speed Train/Train Ticket Booking)
1. Registration Steps
- Open the app, select "Register," and fill in either an email address or a Chinese phone number (if no Chinese number is available, try registering with an email).
- Fill in passport information (must match visa details), and complete identity verification.
- Note: First-time users need to go to the station window for "identity verification" (bring your passport).
- Booking Process
- Select departure location, destination, date → search for train schedules → choose seat class (second-class seat, first-class seat, etc.) → submit order → pay (supports international credit cards/Visa/Mastercard, some may incur fees).
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Ticket Collection: Collect tickets at the station's self-service machine or ticket counter using your original passport.
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Precautions
- Tickets should be booked 15-30 days in advance (even earlier during peak seasons).
- Strict rules apply for refunds and rescheduling; confirm your itinerary before purchasing.
(2) DiDi Chuxing (Ride-hailing)
1. Registration and Binding
- After downloading, choose "Quick Login via WeChat/Alipay" or register with an international phone number (+country code).
- Bind payment method: supports Alipay, WeChat Pay, and international credit cards (in some cities).
- Ride Request Process
- Input destination → select car type (Express, Premium, Taxi, etc.) → confirm pickup location → wait for driver confirmation.
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Payment: Automatic deduction or cash payment (confirm with the driver beforehand).
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International Version Support
- DiDi offers an English interface: Go to settings and switch language to "English."
- International users can use the "DiDi Global" version (available in some countries).
III. Payment and Common Issues
- Payment Methods
- It is recommended to bind Alipay/WeChat Pay (requires opening a Chinese bank account or using TourPass functionality).
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DiDi supports cash payments but requires prior communication with the driver.
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Network Issues
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Some apps require a Chinese IP address to function properly. It is suggested to activate international roaming or purchase a local SIM card in China.
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Pitfall Avoidance Tips
- During peak hours (morning/evening rush hours, holidays), it might be difficult to get a ride. Suggest making reservations in advance or using public transportation.
- The official 12306 website (www.12306.cn) can be used to check the latest policies, avoiding extra charges from third-party platforms.
IV. Backup Solutions
- WeChat/Alipay Mini Programs: No need to download standalone apps. Search for "12306" or "DiDi Chuxing" to use basic functions.
- Airport/Station Service Counters: Some cities offer English assistance for ticket booking.