How to Use China's Shared Bike Services (Meituan Bikes, Hellobike)?

1. Registration and Usage Process

Do you need a local phone number?
- Generally, a Chinese mobile number is required: When registering for Meituan or Hellobike accounts, it is usually necessary to bind a mainland China mobile number to receive verification codes.
- Alternative solutions:
- If you already have WeChat or Alipay accounts, you can directly use the mini-programs on these platforms to scan and use bikes (no need to download a separate app), but ensure that your WeChat/Alipay account has completed real-name authentication and is bound to an international credit card or prepaid card.
- If you don't have a Chinese mobile number, it is recommended to purchase a temporary Chinese SIM card (such as China Unicom/Mobile travel package) or apply for a short-term number at an airport or city convenience store.

Detailed Steps:
1. Download the APP or Use Mini Programs:
- Meituan Bikes: Search for "Meituan Bikes" mini program on WeChat, or download the "Meituan APP".
- Hellobike: Download the "Hellobike" APP, or search for "Hellobike Riding" on Alipay.
2. Register Account:
- Enter your mobile number (a China number) to receive the verification code, or directly log in via WeChat/Alipay authorization.
3. Real-name Authentication:
- According to Chinese regulations, you need to upload passport information to complete real-name authentication (some platforms may require this).
4. Deposit and Payment Method:
- No-deposit Service: Alipay users can use "Zhima Credit" to avoid deposits (supported in some cities, requiring Zhima Credit score ≥550).
- Prepaid Deposit: If there is no Zhima Credit, a deposit needs to be paid (approximately 99-199 RMB, refundable).
- Payment method: Supports WeChat Pay, Alipay, international credit cards (some platforms require advance binding).

2. Specific Operations for Using Shared Bikes

1. Scan Code to Unlock:
2. Open the APP/mini program and scan the QR code located under the seat or on the handlebars to unlock automatically.
3. Note: Some vehicles require manual locking (like Hellobike), so when ending the trip, manually move the lock clip.
4. Cost Calculation:
5. Meituan Bikes: Approximately 1.5 RMB per 15 minutes (varies slightly by city).
6. Hellobike: Approximately 1.5 RMB per 15 minutes, some cities offer daily/weekly card packages (such as 5 RMB/day).
7. Return Rules:
8. Electronic Fence Parking: The bike must be parked in the "P point" (designated parking area) marked on the APP map, otherwise a dispatch fee will be charged (5-20 RMB).
9. After manually locking, confirm return success in the APP to avoid continuous charging.

3. Precautions and Pitfall Avoidance Guide

• Network Connection: Ensure your phone has mobile data (a local Chinese SIM card or international roaming).
• Vehicle Inspection: Before riding, confirm that the brakes, tires, etc., are functioning properly to avoid additional charges for faulty bikes.
• Traffic Rules: In some cities in China, it is prohibited to carry passengers, ride against traffic, or run red lights on shared bikes, violators may be fined.
• Fee Disputes: If the system incorrectly charges, submit an appeal through the "Customer Service Center" within the APP (provide screenshots of the ride).

4. Common Questions and Answers

Q: Can I register with an international phone number?
A: Some platforms (such as Hellobike) support international numbers, but you need to manually select the country code (e.g., +1 USA). Due to possible delays in SMS verification, it is recommended to prioritize logging in via WeChat/Alipay authorization.

Q: How to avoid high dispatch fees?
A: Before riding, confirm if there are "P points" near your destination in the APP, and activate navigation guidance to the parking area.

Q: Is cash payment supported?
A: Cash is not supported; payments must be settled through mobile payment tools bound within the APP.