If language communication becomes difficult, ask people around you, hotel staff, or use a translation app for assistance.
Contact Your Hotel or Local Institutions
In tourist attractions or shopping malls, you can seek help from the staff, who will guide you to the nearest medical point.
Use International Insurance Emergency Services
If you have purchased international travel insurance, call the 24-hour emergency rescue number provided by the insurance company (such as Allianz, AXA), and they will coordinate with hospitals and handle the expenses.
Go to the Nearest Public Hospital Emergency Department
The following hospitals have international medical departments or offer English services:
- Beijing
- Beijing United Family Hospital (United Family Hospital)
Address: No. 2 Jiangtai Road, Chaoyang District
Phone: +86-10-5927-7000
Services: General practice, emergency, multi-language services, accepts international insurance.
Beijing International Medical Center (IMC)
Address: No. 50 Liangmaqiao Road, Chaoyang District
Phone: +86-10-6465-1561
Shanghai
Shanghai United Family Hospital (United Family Hospital)
Address: No. 1139 Xianxia Road, Changning District
Phone: +86-21-2216-3900
Huashan Hospital International Medical Department
Address: No. 12 Wuzhong Middle Road, Jing'an District
Phone: +86-21-5288-9999
Guangzhou
Qifu Hospital of Guangzhou University of Traditional Chinese Medicine
Address: No. 8 Shiguang Road, Panyu District
Phone: +86-20-8451-8222
Guangzhou Raffles Medical Center
Address: No. 222 Xingmin Road, Zhujiang New Town, Tianhe District
Phone: +86-20-8755-5656
Other Cities
Use the “SOS International Rescue” function (available through some insurance cooperation services).
Map Apps
Search for “International Hospital” or “Foreign-funded Hospital” using Amap or Baidu Maps.
Embassy Recommended Lists
Download translation apps in advance (such as Google Translate, Tencent Translation), and save translations of the following phrases in Chinese:
Costs and Payment
Fees at international hospitals are higher (emergency fees approximately 2000-5000 RMB), so it is recommended to confirm the insurance coverage in advance.
Medications and Prescriptions
Pharmacies (such as Watsons, Tong Ren Tang) can sell over-the-counter drugs, but pay attention to whether the drug ingredients comply with local regulations.
Emergency Contacts
Multilingual Alarm: Some cities have foreign language services available (e.g., Shanghai 110 can switch to English).
Medical Information Platforms