What to do if my passport is lost? Should I carry backup copies?
PM 23:07 2025/04/22
Anything you want to know about China travel, such as visa, guide, destination, transportation, accommodation, local foods ect.

Emergency Procedures for Lost Passport

  1. Report Immediately
  2. Go to the nearest Public Security Bureau or police station to file a report and obtain a "Police Report Receipt." This document is an important proof for subsequent replacement of your documents.
  3. If there are language barriers, you can contact the hotel front desk, tour guide, or call the foreign language police hotline (some cities offer English services, such as Shanghai: +86-21-110).

  4. Contact Your Country’s Embassy or Consulate in China

  5. Depending on the city you are in, find the corresponding embassy or consulate (e.g., Beijing, Shanghai, Guangzhou, etc.).
  6. Apply for a “Travel Document” (Emergency Travel Document) or temporary passport, and provide the following materials:
    • Passport copy (if available)
    • Police report receipt
    • Identity proof documents (such as driver's license, ID card copy)
    • 2 passport-sized photos (can be taken at a local photo studio; mention the purpose beforehand)
  7. Processing time is usually 1-3 working days, and fees vary by country (approximately $30-$100).

  8. Update Visa Status

  9. If your original passport contains a Chinese visa, you need to go to the local Entry-Exit Administration Bureau with your new passport and travel document to handle visa transfer or reissue procedures.

The Necessity of Backup Copies

  1. Strongly Recommended to Carry Backups
  2. Prepare at least two copies of your passport's first page (with personal information), China visa page, and entry stamp page, and store them separately (such as in luggage, carry-on bag, hotel safe).
  3. Save electronic versions to your email or cloud storage (such as Google Drive, iCloud) so that they can be retrieved anytime.

  4. Backup Other Documents

  5. Copies of your ID card, driver's license, flight booking confirmation, hotel reservation confirmation, etc., should also be kept.

Practical Suggestions for Preventing Passport Loss

  1. Daily Safekeeping
  2. Use an anti-theft waist pouch or carry it close to your body, avoiding placing your passport in easily stolen areas (such as outer pockets of backpacks).
  3. After checking into a hotel, lock your passport in the safe, and only carry copies when going out.

  4. Emergency Contact Information

  5. Record the 24-hour emergency phone number of your country’s embassy or consulate in advance (for example, U.S. Embassy in China: +86-10-8531-3000).

  6. Purchase Travel Insurance

  7. Choose insurance that covers "document loss compensation," as some policies may reimburse the cost of replacing documents and additional accommodation expenses incurred as a result.

Notes

  • Avoid tight schedules during the period of replacing documents (such as cross-border flights, real-name booked high-speed rail tickets).
  • If you need to use a passport copy to handle affairs (such as renting a car, hotel registration), you can explain the situation with the police report receipt.
  • Some public security departments in certain Chinese cities offer multi-language services, but remote areas may require translation tools (such as WeChat translation function).
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Anything you want to know about China travel, such as visa, guide, destination, transportation, accommodation, local foods ect.