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What to do if my passport is lost? Should I carry backup copies?
AM 03:57 2025/05/01
Anything you want to know about China travel, such as visa, guide, destination, transportation, accommodation, local foods ect.

Emergency Handling Process After Losing Your Passport

  1. Report to the Police Immediately
  2. Go to the nearest Public Security Bureau (in person) and explain the situation of your lost passport, then fill out the "Lost Passport Police Report."
  3. This report is an important document for subsequent replacement of travel documents, so please keep the original carefully.

  4. Contact Your Country's Embassy or Consulate in China

  5. With the police report, go to the embassy or consulate of your nationality in China to apply for the replacement of your passport or travel documents (such as an emergency travel certificate).
  6. Required Documents: Police report, copies of identification documents (if available), passport photos (it is recommended to prepare 2-3 white background ID photos in advance).
  7. Some countries support online appointment for replacement, it is recommended to check the official website of the embassy or consulate or consult by phone in advance.

  8. Apply for Temporary Stay Permit (If Needing Extended Stay)

  9. With your new passport or travel certificate, go to the local Public Security Bureau Exit-Entry Administration Office to apply for the "Foreigner's Stay Permit" to avoid illegal overstay due to the loss of your passport.

  10. Follow-up Actions

  11. If your original passport contains a Chinese visa, contact the Exit-Entry Administration Office to transfer the visa to the new passport.
  12. If you have purchased travel insurance, you can contact the insurance company to claim compensation for relevant replacement costs.

Necessity and Usage Suggestions for Backup Copies

  1. Must Carry Backup Copies
  2. Copies can be used to prove identity and simplify the replacement process (such as hotel registration, flight rebooking, etc.).
  3. It is recommended to prepare:

    • Passport Information Page (including name, photo, passport number)
    • Chinese Visa Page
    • Entry Stamp Page (proving legal entry)
  4. Storage Methods for Backup Copies

  5. Separate Storage: Store copies separately from the original (such as luggage, wallet, hotel safe).
  6. Electronic Backup: Scan or take photos and save them to email, cloud storage (such as Google Drive, iCloud), ensuring they are accessible at any time.

  7. Response to Special Situations

  8. If there are no copies, you can try to provide information to the embassy through electronic backup, or ask family members to assist in sending scanned copies.

Precautions

  1. During Travel
  2. Avoid carrying your original passport to crowded areas (such as night markets, tourist attractions), lock it in the hotel safe instead.
  3. Use copies for daily affairs (such as renting cars, tax refunds on purchases), but need to be combined with other identification documents (such as driver's license).

  4. Emergency Contact Numbers

  5. General emergency numbers in China: Police 110, Emergency Medical Services 120.
  6. Ministry of Foreign Affairs Global Consular Protection and Service Emergency Call Center: +86-10-12308 (24-hour service in both Chinese and English).
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Anything you want to know about China travel, such as visa, guide, destination, transportation, accommodation, local foods ect.