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How to seek medical help in emergencies? How to find English-speaking hospitals?
AM 03:57 2025/05/01
Anything you want to know about China travel, such as visa, guide, destination, transportation, accommodation, local foods ect.

One: Steps to Seek Medical Help in Emergency Situations

  1. Call China's Emergency Numbers
  2. Emergency Medical Services: 120 After calling, clearly state the following information (if there is a language barrier, try using English keywords such as "Help! Ambulance!" or ask people around you for translation assistance):
    • Patient symptoms (e.g., chest pain, breathing difficulties, injuries);
    • Specific address (try to provide street name, hotel name, or nearby landmarks);
    • Contact phone number (ensure your mobile phone remains accessible).
  3. Police Emergency Number: 110 If you need to handle emergencies other than medical issues (such as traffic accidents), you can call this number.

  4. Use Translation Tools to Assist Communication

  5. Download translation apps in advance (such as Google Translate, iTranslate) and download offline Chinese-English language packages.
  6. Before the ambulance arrives, use translation tools to explain medical history, allergic medications, etc., to healthcare personnel.

  7. Contact Your Embassy or Consulate

  8. Embassies and consulates of various countries usually provide emergency medical assistance, helping recommend English-speaking hospitals or coordinate translation services.
  9. Save the consulate contact information on your phone in advance (for example, the U.S. Embassy in China emergency number: +86-10-8531-4000).

  10. Go Directly to the Hospital Emergency Room

  11. Large hospitals in China all have 24-hour emergency rooms (emergency signs are labeled as “急诊” or “Emergency”).
  12. When going directly, carry your passport, insurance card, and a list of commonly used medications.

Two: How to Find Hospitals That Speak English

  1. International Hospitals and Private Medical Institutions
  2. Beijing
    • United Family Hospital (Beijing和睦家医院): Full English service covering general and specialized care.
    • Beijing International Medical Center (IMC): Predominantly foreign doctors, providing multilingual support.
  3. Shanghai
    • Parkway Health (上海百汇医疗): A chain of international clinics where English is commonly spoken.
    • Ruijin Hospital International Department: The high-end department of a public hospital, some doctors are proficient in English.
  4. Guangzhou
    • CanAm International Clinic (广州国际诊所): American-backed, with comprehensive English services.
  5. Other Cities: Major cities like Chengdu, Shenzhen, Hangzhou, etc., also have similar international clinics.

  6. International Departments of Public Hospitals

  7. Many top-tier hospitals have international departments (such as Beijing Union Medical College Hospital International Department, Shanghai Huashan Hospital Foreign Guest Department), providing English services at a higher cost but with advanced equipment.
  8. You can check contact details in advance through the hospital’s official website or WeChat account.

  9. Use Online Tools to Search

  10. WeChat Mini Programs: Search for “International Hospitals” or “Foreigner-friendly Hospital,” some platforms offer real-time location and reservation services.
  11. Google Maps: Input “English-speaking hospital in [City Name]” to get reviews and navigation.
  12. Travel Insurance Partner Hospitals: If you have purchased international travel insurance, contact the insurance company to obtain a list of partner hospitals.

Three: Precautions

  1. Prepare in Advance
  2. Save common hospital addresses and phone numbers in your phone notes.
  3. Purchase travel insurance that includes medical coverage within China.

  4. Payment Methods

  5. International hospitals generally accept international credit cards (Visa/MasterCard), while public hospitals may require cash or UnionPay cards.
  6. Keep all receipts for insurance reimbursement.

  7. Language Support

  8. Some hospitals offer paid translation services, costing approximately 200-500 yuan/hour.
  9. In emergencies, seek help from hotel front desks or local friends to accompany you.

  10. Medication Management

  11. Bring prescription drugs with an English instruction sheet to avoid customs issues.
  12. Pharmacies in China (such as “Tong Ren Tang”) can sell over-the-counter drugs, but pay attention to differences between Chinese and English drug names.
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Anything you want to know about China travel, such as visa, guide, destination, transportation, accommodation, local foods ect.