Recommendations and User Guide for Hotel Booking Platforms in China
When booking hotels in China, the following platforms are widely recommended due to their extensive coverage, unique features, and user-friendliness. Below is a detailed analysis tailored for foreign tourists:
1. Ctrip Travel (Ctrip)
Features:
One of China's largest online travel platforms, offering bilingual Chinese-English interfaces, supporting international credit cards (Visa, MasterCard, etc.), covering over 90% of hotel resources nationwide, especially excelling in high-end hotels and international chain brands.
Advantages:
Supports multilingual customer service (phone/online).
Provides detailed hotel reviews (including real feedback from foreign tourists).
Integrates transportation services (flights, high-speed rail, car rentals, etc.).
Disadvantages:
Some budget hotels may not accommodate foreign guests (confirmation required beforehand).
Prices on the international version (Trip.com) are slightly higher than the domestic version (comparison needed).
Suitable for: First-time visitors to China who need full-service support.
2. Fliggy (Alibaba Group)
Features:
Alibaba's platform deeply integrated with Alipay, focusing on mid-range and budget hotels domestically, with some options supporting "credit stay" (no deposit, no inspection).
Advantages:
Alipay International can be linked to overseas bank accounts for payment.
Regular discount promotions (such as "Double 11" and "618" mega sales).
Offers bundled packages including scenic tickets and local tours.
Disadvantages:
Limited English interface functionality (suggest using web translation tools).
Some hotels require a Chinese mobile phone number to confirm orders.
Suitable for: Tourists accustomed to using Alipay and seeking cost-effective options.
3. Meituan
Features:
A core platform for local lifestyle services, covering a large number of budget hotels and homestays, ideal for tourists looking to experience city life deeply.
Integrated food delivery and ride-hailing services (one-stop solutions for all needs).
Prices are generally lower than other platforms (especially non-chain hotels).
Disadvantages:
Only available in Chinese, requiring translation tools for operation.
Payment relies on WeChat or Alipay (requires pre-linking of overseas cards).
Suitable for: Tourists proficient in using Chinese tools and seeking localized experiences.
4. International Platforms (Booking.com / Agoda)
Features:
Familiar interfaces for international users, supporting multiple languages and currencies, with hotel resources primarily catering to foreign guests.
Advantages:
Transparent cancellation policies and fast customer service responses.
Strong reference value in review systems (especially feedback from European and American tourists).
Disadvantages:
Prices may be 10%-20% higher than domestic Chinese platforms.
Fewer hotel options in remote areas.
Suitable for: Tourists accustomed to international platform operations and prioritizing language convenience.
Comprehensive Usage Suggestions
Price Comparison Strategy:
The same hotel may have significantly different prices across platforms (suggest comparing Trip.com with Ctrip/Fliggy/Booking).
Verification of Qualifications:
Confirm before booking if the hotel accommodates foreign guests (passport registration required).
Prioritize hotels marked as "foreign guest eligible" or "accepts foreigners."
Payment Preparation:
Use international credit cards or bind overseas cards to Alipay/WeChat Pay (some platforms allow cash payment upon arrival).
Book Early During Peak Seasons:
Reserve accommodations 1-2 months in advance during holidays (National Day Golden Week, Spring Festival).
Important Notes
Language Barriers: Non-foreign-friendly hotels may lack English services; it’s advisable to seek assistance through platform customer service for communication.
Location Verification: Use Google Maps or Baidu Maps to confirm the hotel's geographical location (some platforms may have inaccurate address translations).
Invoice Requirements: If reimbursement is needed, note "invoice required" during booking (Chinese tax invoices are VAT-dedicated invoices).